UX enablement / Engineering leadership
Coordinated a distributed UX initiative that helped 12 engineering teams introduce user research into their work, with different teams progressing through design-system adoption, independent research, and specialist collaboration.
View case study ↗Agentic engineering / Delivery systems
Built an AI-assisted engineering harness while progressing 40 corrective tickets to PR within 30 days, combining isolated parallel execution, required validation, and explicit human recovery paths.
View case study ↗API migration / Behavioral validation
Challenged inherited migration scope using usage evidence, then investigated behavioral differences between legacy and new implementations—removing unnecessary work and establishing repeatable validation.
View case study ↗Technology strategy / Nonprofit
Modeled long-term transaction costs, preserved required functionality, and worked through an Impact Innovations vendor partnership to enable a more economical CRM choice for a nonprofit client.
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